Update your NWT health care information

Update your NWT health care information when your personal details change. This page explains when you need to update your information and how to submit the Notification of Change Form.

Update your information if you change your:

• Name
• Address or phone number
• Gender
• Citizenship or immigration status
• Indigenous status

Not updating your information could interrupt your health care coverage.

Do not use this page if you need to:

• Replace a lost or damaged card. Use Replace your NWT health care card.
• Apply for your first card. Use Get an NWT health care card.
• Apply for your newborn. Use Get a health care card for your newborn.

You must have a valid NWT health care card before submitting an update.

You may need documents that show:

• Proof of your new name
• Proof of your new address or phone number
• Proof of changes to your gender, citizenship, immigration or Indigenous status
• Any additional documents listed on the Notification of Change Form

Keep copies of the form and all documents you submit.

1. Download the Notification of Change Form.
2. Gather any documents that support the change you are reporting.
3. Complete every section of the form.
4. Submit your form and documents by email, mail, or fax to the Health Services Administration Office.
5. Keep a copy of your form and documents for your records.

The Health Services Administration Office reviews your form.

You will be contacted if more information is needed.

Your information will be updated once all details are confirmed.

If you do not hear back, contact the Health Services Administration Office.