Contacts and points of service

If you're looking for contact information for a specific program or service, please visit the page for that program or service. The best way to apply, ask questions or get in touch will be right on that page. 

Places to access programs and services

You can access GNWT programs and services in-person, over the phone or online. You can find the best contact person right on the page for each program and service. But if you're not sure where to start, here are some general ways to reach us. 

Single Window Service Centres

Offices in 21 smaller communities are staffed with a Government Service Officer to help you access programs and services.

eServices

Convenient and secure access to participating online government services: get a healthcare card, get a fishing license, renew your driver's license and more.

GNWT Staff Directory

Search by name or job title to find phone numbers, email addresses and office locations.

General inquiries

Not sure where to start? Send us a note and we'll get back to you.

Media contacts

Who to contact if you're a reporter or media outlet.

Filing an appeal or complaint with the GNWT

Appeal or lodge a complaint against an action, formal ruling or finding by a GNWT governing body.

Hospitals, health centres, clinics and public health

Clinical services are usually offered by health authorities. 

Find a health centre in the Northwest Territories

Health centres and hospitals across the Northwest Territories provide testing, immunization and ongoing care. Find contact information for your community.

Hay River Health and Social Services Authority

Services to Hay River and its' 6 outlying communities via a new state-of-the-art 29-bed Hospital with Ambulatory and Acute Care, Long Term Care services, Mental Health services and Allied Health services.

Tłı̨chǫ Community Services Agency

The Tłı̨chǫ Community Services Agency manages education and health institutions in the Tłı̨chǫ region.

Stanton Territorial Hospital

The Stanton Territorial Hospital is at the centre of the acute care delivery system in the Northwest Territories, and is also an important part of the territorial integrated approach to healthcare.

Community health centres

Contact your local service provider for further information on the programs and services available to you.

811 health information line

Registered nurses are available 24/7 to provide you with confidential advice and support.

911 emergency services

Call 9-1-1 in an emergency: a crime is happening and you need the RCMP or police, you see a dangerous fire, you or someone else needs urgent medical help.

Community Counsellors

Contact the Community Counselling Program by calling the numbers listed or filling out the External Referral Form.

Social Services Offices

Contact your local Social Services Office.

Local Housing Organizations and Emergency Shelters

Apply for public housing, or find emergency shelters.

Local Housing Organizations

These offices administer public and affordable housing rental units in 24 communities across the NWT.

Housing NWT regional offices and headquarters

These offices administer public and affordable housing rental units in communities without a Local Housing Organization. They also deliver homeownership, repair, preventative maintenance, and funding programs.

Emergency shelters

If you or someone you know does not have anywhere to stay and are in immediate need of shelter, here are resources from across the NWT.

Regional offices and service centres

Find regional offices, service centres and headquarters locations for GNWT departments, units and divisions. 

Single Window Service Centres

Offices in 21 smaller communities are staffed with a Government Service Officer to help you access programs and services.

Education, Culture and Employment Offices

Service centres for employment, labour and income security programs like student financial assistance, career development programs, and income assistance.

Environment and Climate Change Offices

Regional offices to help with land use permits, land leases, quarry permits, hunting and trapping licences, timber harvesting and burn permits, and more.

Housing NWT regional offices and headquarters

These offices administer public and affordable housing rental units in communities without a Local Housing Organization. They also deliver homeownership, repair, preventative maintenance, and funding programs.

Industry, Tourism and Investment regional offices

Regional offices to help you start or grow your business, get funding for arts projects, and more.

Infrastructure Regional Offices

Regional office locations for the Department of Infrastructure.

Municipal and Community Affairs Offices

Regional offices to help you get a business license, lottery license, access sport funding, and more.

Ottawa Office

The Ottawa Office assists in maintaining and enhancing the presence of the GNWT in Ottawa with federal Ministers, Members of Parliament, Senators, political staff, public servants and the public at large.

Report something

Contact information to help you report things related to wildlife, wildfire, and spills.

Report wildlife issues

Wildlife emergencies, wildlife sighting and observation, big game vehicle collisions, bison in the Bison Control Area, wildlife violation, report your harvest.

Report smoke or fire

1-877-NWT-FIRE (698-3473)

Report a spill

Report a spill of oil, gasoline, chemicals and other hazardous materials.

Report an airport hazard

Report anything that could affect aviation safety like aircraft incidents or damage, injuries to airside staff, vehicle or aircraft near-misses, and any other safety concern.

911 emergency services

Call 9-1-1 in an emergency: a crime is happening and you need the RCMP or police, you see a dangerous fire, you or someone else needs urgent medical help.
Updated: Sep 02, 2026